SHIPPING POLICY

United Kingdom (UK)

All orders are subject to a flat shipping charge of £4.45.

Free standard delivery is applied to all UK orders over £120.00. (UK Mainland, Northern Ireland, Channel Islands & Isle of Man only). ​

Rest of the World

All orders will be subject to a flat rate shipping charge of £4.45.

Free standard delivery is applied to all orders over £120.00.

(The above shipping prices are inclusive of VAT where applicable.)

Dispatch

Domestic orders are generally dispatched Royal Mail First Class. International orders are generally dispatched Royal Mail International Standard.

Dispatch Times

We endeavour to dispatch orders within 3 working days of receipt. (Please bear in mind British Bank Holidays when making your order, as our UK Post Offices will be closed!)

RETURN & EXCHANGE POLICY

Any item purchased on this website may be returned for a full refund of the purchase price excluding any shipping costs. 

 

The item must be returned in the same condition sent and must be shipped back within 10 days of receipt. Please return in the same careful packaging that ensures that the art cannot be damaged: that it cannot bend or move within the parcel, and that the corners and margins are carefully protected too.

 

Please contact us immediately for instructions if you intend to return any purchase.

 

We use Royal Mail First Class Standard Delivery. If returning your items, please use the same service or equivalent at your own cost, thank you.

Our Address Is:

Zusetsu Ltd.,

27 Castle Nurseries,

Chipping Campden,

Gloucestershire,

GL55 6JT

U.K.